TERMS & CONDITIONS

Last Updated: June 2026

Welcome to Muhammod.com (“Website”), operated by Muhammod.com (“we,” “our,” or “us”). By accessing, browsing, or purchasing from this website, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with any part of these Terms and Conditions, please do not use our website or services.

Definitions

Customer / User / You:
Any person visiting, browsing, registering, or purchasing from Muhammod.com.

Products:
All products, goods, services, and items offered through our website.

Website:
Muhammod.com and all related pages, services, and digital platforms.

Order:
Any purchase request submitted by a customer through our website or authorized communication channels.

Our Business Principles

Muhammod.com is committed to conducting business through ethical, transparent, and responsible practices.

We strive to operate our business in accordance with lawful and ethical commercial principles, maintaining honesty, fairness, transparency, and customer satisfaction in all transactions.

Eligibility

To place an order through our website, you must:

Be at least 18 years old, or
Have permission from a parent or legal guardian.

By using this website, you confirm that you have the legal capacity to enter into binding agreements under applicable laws.

Product Information

We make every effort to ensure that product descriptions, specifications, pricing, images, and information are accurate.

However:

Product colors may vary slightly due to screen settings.
Product dimensions may have minor variations.
Product packaging may change without prior notice.
Human or technical errors may occasionally occur.

We reserve the right to correct any inaccuracies at any time.

Pricing & Payments

All prices are displayed in Bangladeshi Taka (BDT) unless otherwise stated.

We may accept:

Cash on Delivery (COD)
bKash
Nagad
Bank Transfer
Other approved payment methods

Muhammod.com reserves the right to cancel any order if payment verification fails or fraudulent activity is suspected.

Order Confirmation

An order request does not automatically guarantee acceptance.

Orders are considered confirmed after:

Successful verification, and
Acceptance by Muhammod.com

We reserve the right to refuse or cancel orders due to:

Product unavailability
Pricing errors
Technical errors
Fraudulent activity
Operational limitations

Delivery Policy

We deliver products throughout Bangladesh where service is available.

Delivery timelines are estimates only and may vary due to:

Location
Weather conditions
Courier operations
Public holidays
Product availability

Customers are responsible for providing accurate delivery information.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our:

Sunnah Happy Return Policy
Exchange Policy
Cancellation Policy

Approval depends on product type, condition, verification, and eligibility requirements.

Pre-Order Products

Certain products may be offered as Pre-Order items.

Standard Pre-Orders:

Require advance payment.
May qualify for cancellation and refund according to our Pre-Order Policy.

Custom-Made Products:

Custom-made, personalized, and made-to-order products may not qualify for refunds once production, sourcing, or customization has begun.

Additional costs may apply if cancellation causes business losses.

Customer Responsibilities

Customers agree:

To provide accurate information.
Not to misuse the website.
Not to engage in fraudulent activities.
Not to interfere with website operations.
Not to attempt unauthorized access to systems or data.

Intellectual Property

All website content including:

Logos
Images
Product descriptions
Graphics
Text
Branding materials

remain the property of Muhammod.com unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

Muhammod.com shall not be liable for:

Indirect losses
Consequential damages
Delays beyond our control
Third-party courier issues
Technical interruptions

Our maximum liability shall not exceed the amount paid for the relevant order.

Force Majeure

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

Natural disasters
Government restrictions
Political unrest
Internet outages
Technical failures
Supply chain disruptions

Privacy & Data Protection

Customer information is collected and processed according to our Privacy Policy.

We take reasonable measures to protect customer data and maintain confidentiality.

Changes to Terms

Muhammod.com reserves the right to update or modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on the website.

Continued use of the website constitutes acceptance of updated Terms.

Governing Law

These Terms and Conditions shall be governed by the laws of the People’s Republic of Bangladesh.

Any disputes arising from website use shall be subject to the jurisdiction of the competent courts of Bangladesh.

Contact Information

Muhammod.com

Phone / WhatsApp:
+880 1401-367861

Email:
support@muhammod.com

Website:
https://muhammod.com

Address:
Hospital Road,
Noapara, Abhaynagar,
Jashore, Bangladesh

Thank you for choosing Muhammod.com.
We appreciate your trust and look forward to serving you.